Hotel Gran Luxe - Success Story with Edgemant
Digital Transformation with Edgemant Edge Computing
Hotel Gran Luxe is a 5-star establishment located in Lima, Peru, with 450 rooms distributed over 15 floors, restaurants, spa, and common areas.
In 2024, they faced critical problems with system control, guest experience, and operational efficiency. With the implementation of Edgemant Edge Computing, they achieved a complete transformation in less than 3 months.
The Problem: Fragmented Systems
Before Edgemant, Hotel Gran Luxe operated with multiple disconnected systems:
HVAC (Heating, Ventilation, Air Conditioning)
Centralized cloud system with 2-5 second latency. Guests had to wait minutes for temperature adjustments.
Lighting
DALI controls without synchronization. Lights turning off when not desired; uncontrolled energy consumption.
Elevators
No predictive monitoring. Unexpected failures caused 2-3 hour shutdowns, affecting the experience.
Room Access
Old magnetic card system. Security vulnerabilities reported 23 times in 2023.
Smart TVs & Entertainment
Slow synchronization. Guests experienced constant buffering and disconnections.
Energy Consumption
Monthly energy expenses of $45,000 USD. No granular control of consumption per room.
Impacto de Negocio: Guest satisfaction of 6.2/10, recurring complaints, high operating cost, and an overloaded IT team.
The Solution: Edgemant Edge Computing
An Edgemant architecture with edge processing was implemented, achieving:
Edgemant Gateway on Each Floor
15 gateways (one per floor) processing data locally. Latency reduced to <100ms.
Local Intelligence (AI)
Prediction and control algorithms running at the edge, NOT in the cloud.
Real-time Synchronization
All systems (HVAC, lighting, elevators) coordinated instantly.
Redundancy and Reliability
If the cloud fails, the edge continues to function. 99.8% guaranteed availability.
Improved Security
Processing sensitive data locally, without constant transmission to external servers.
Antes vs Después (Transformación Operativa)
Antes (Manual & Reactivo)
- Latency: 2-5 seconds
- Availability: 94.5%
- Energy consumption: $45,000/month
- Fault response: Manual (1-2 hours)
- Guest experience: 6.2/10
- Operating costs: $18,000/month
- Bandwidth used: 850 GB/month
Después (Edgemant Predictivo)
- Latency: <100ms
- Availability: 99.8%
- Energy consumption: $24,750/month (45% ↓)
- Fault response: Automatic (<1 second)
- Guest experience: 8.9/10
- Operating costs: $9,200/month (49% ↓)
- Bandwidth used: 120 GB/month (86% ↓)
Stack Tecnológico Implementado
Edgemant Gateways
Predictive AI
BACnet/ModBus
Edge Security
Local Analytics
Cloud Synchronization
Funcionalidades Implementadas
| Funcionalidad | Detalles Técnicos | Resultado Cuantificado |
|---|---|---|
| Rooms (450) | HVAC/Lighting control with <100ms response. Preference prediction. Contactless digital access. | Savings: $18,000/month. Satisfaction: +47% |
| Elevators (6 units) | Predictive monitoring. Real-time anomaly detection. Automatic preventive maintenance. | Downtime avoided: 98%. Response time: <1s |
| Common Areas | Occupancy-based control. Adaptive lighting. Zone-based temperature management. | Energy: -32%. Comfort: +56% |
| Restaurants & Spa | Demand management. Schedule control. Service optimization. | Operational efficiency: +28% |
| Security | Distributed access control. Real-time auditing. Anomaly alerts. | Incidents reduced: 94%. Response: <1s |
| Energy | Granular circuit-level metering. Consumption prediction. Automatic load control. | Monthly cost: -$20,250. ROI in 8 months |
Resultados Alcanzados (Primeros 12 Meses)
Análisis de Retorno de Inversión
Valor Total Creado: $369,900 USD
Inversión Inicial: $155,000 USD
ROI Año 1: 238% | Payback: 8.2 months
Detalles de Implementación
Fases del Proyecto
Phase 1: Diagnosis & Planning (Week 1-2)
A complete audit of existing infrastructure was performed. 23 critical points were identified. An Edgemant architecture with 15 gateways (one per floor) was designed.
Phase 2: Installation (Week 3-6)
Installation of gateways with network redundancy. Integration with existing systems without downtime. Training of the technical team (12 personnel).
Phase 3: Optimization (Week 7-12)
Fine-tuning of AI algorithms. Configuration of automation rules per floor. Personalized monitoring and alerts.
Tecnologías Integradas
15 Edgemant Edge Pro Gateways
Local processing with integrated AI
IoT Sensors
Temperature, occupancy, luminosity (650+ sensors)
Smart Controllers
HVAC, lighting, security
Control Dashboard
Real-time monitoring for the operations team
Guest Mobile App
Room control and integrated services
Testimonio del Cliente
"Edgemant completely changed the game for us. Before, we spent 45 minutes daily on reports and troubleshooting. Now, the system works on its own. Guests are happier because everything responds instantly, and our costs dropped more than we expected. The implementation was fast and seamless. The support team was exceptional."
Innovación de Modelo de Negocio
Does Your Hotel Face Similar Challenges?
Edgemant Edge Computing is transforming hotels in Peru and Latin America. Energy savings, maximum availability, improved guest experience.